Returns & Exchanges
At Black Sheep, we stand by our gear, but if your equipment doesn't meet your performance needs, we offer a hassle-free 30-day return policy for all unused products. Ensure your items are in their original packaging with tags attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Gear
Securely place the items in their original packaging, ensuring all protective padding is included to prevent damage during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking receipt until your refund is processed by our warehouse team.